01Unanswered calls
28–38%
of calls to dental practices go unanswered during opening hours.
AI automation · UK dental clinics
Stop losing patients to missed calls and empty chairs.
We build the automations that answer every call and fill every cancelled slot — wired into the diary you already use, running before you've learned a single new tool.
SD
Smile Dentalnow
Hi Sarah, a reminder of your appointment at Smile Dental today at 16:30. Reply Y to confirm…
Front desk · Tue 23 Sep
- 08:02 · 07700 900118 · Answered
- 08:09 · 07700 900431 · Missed · no voicemail
- 08:15 · 07700 900562 · Answered
- 08:31 · 07700 900207 · Answered
- 08:47 · 07700 900389 · Missed · no voicemail
- 09:03 · 07700 900645 · Answered
- 09:12 · 07700 900973 · Missed · no voicemail
- 09:26 · 07700 900150 · Answered
- 09:40 · 07700 900826 · Answered
- 09:58 · 07700 900314 · Missed · no voicemail
- 10:14 · 07700 900702 · Answered
- 10:22 · 07700 900548 · Answered
- 10:37 · 07700 900261 · Missed · no voicemail
- 10:51 · 07700 900993 · Answered
- 11:06 · 07700 900437 · Answered
- 11:19 · 07700 900680 · Missed · no voicemail
The leak
The phone rings. Nobody picks up. That's the leak.
Nobody's being careless. Your team is with a patient and the phone keeps ringing. These are the numbers behind that moment.
Sources: Resonate, Peerlogic, Dentina, Clerri, ADA Health Policy Institute. US industry data, 2025–26.
02Voicemail
86%
of callers who reach voicemail hang up without leaving a message.
03No-shows
23%
lower profitability for practices with a no-show rate above 15%, compared with practices under 8%.
Find your number
Put your numbers in. The result usually surprises people.
How much is your clinic losing?
Today's callsAnsweredMissed
Lost every month
£3,300
£39,600a year
6missed calls a day
Based on 10% of missed calls turning into a booked appointment, over 22 working days a month.
That's not a marketing problem. Your marketing worked — they called. The problem is what happens after the phone rings.
What we build
Built for dental. Not adapted for it.
Most automation tools are built for e-commerce and bolted onto clinics as an afterthought. We started with dental — Dentally, Software of Excellence, WhatsApp. We know the workflows before you explain them.
01Fixes · no-shows & cancellations
ChairGuard
For clinics bleeding revenue to no-shows and last-minute cancellations. ChairGuard runs a 3-touch reminder sequence before every appointment — and if a patient cancels, it automatically texts your waitlist to fill the slot. No staff involvement. No empty chairs.
Book a call →02Fixes · unanswered calls
Zero-Leak Voice
For clinics losing new patients to unanswered calls. Zero-Leak Voice answers every call 24/7, books directly into your system and sends a confirmation. You wake up to new patients already booked.
Book a call →03Fixes · both leaks
The Full Chair System
For clinics who want to fix both leaks at once. ChairGuard stops you losing the patients you already have. Zero-Leak Voice captures every new one. Together they protect your revenue from both sides.
Book a call →Not a mock-up
Sarah's reminder, sent by the real workflow.
This is W2.0 running on our own server and sending a real WhatsApp to a test patient's phone. The recordings are untouched.
- 09:41Workflow runs
Today's appointments pulled. Anyone already reminded is skipped. Phone number checked.
- 09:41Sarah's phone lights up
A WhatsApp from the clinic's name, seconds later. Reply Y to confirm.
- 16:30Appointment
Six hours and forty-nine minutes' notice. Time to confirm, or move it and free the slot.
Demo clinic and test patient. Run by hand at 09:41 for this recording — in a clinic it fires at 8:00 every morning. Built, tested, ready to connect to your diary.
Capo Agency · London
Every system is built and tested here first. Then it goes anywhere near your diary.
Is This Actually For You?
You don't have time to figure this out.
That's not a reason to skip this. That's the reason it's for you.
You've tried automation before and it didn't stick. Fair. Most of it wasn't built for a dental clinic, it was built for e-commerce and duct-taped onto your workflow.
This is different. It's built, configured, and running before you've had to learn a single new tool.
You think it sounds expensive.
Compare it to what a missed call already costs you. Compare it to a slot that sat empty this morning. The automation isn't the expense. The leak was.
Stop the leak.
Book a 30-minute call. We'll look at where your clinic loses patients and what it would take to stop it.
Or email support@capoagency.ai